1. FedEx Express www.fedex.com
What makes them great: FedEx’s P-S-P or “people-service-profit” philosophy guides all of their efforts. To thank employees who exemplify PSP, it uses the Purple Promise Award (PPA) which recognises a team member who goes beyond the typical expectations for his or her job to ensure the customer’s needs are met. Sometimes the individual’s effort requires the assistance of co-workers. In such cases, more than one employee may receive a Purple Promise Award for the same endeavour.
2. Microsoft Gulf FZ LLC www.microsoft.com
What makes them great: While Microsoft has a business-focused culture, it also works to create a sense of work/life balance. A charter of principles help assist in raising awareness of some of the key issues impacting an individual’s work/life balance.
3. Marriott www.marriott.com
What makes them great: Employees at Marriott benefit from a culture of appreciation. As an example, a Certificate of Excellence comes in the name of the associate from the Corporate Headquarters in Washington DC, and signed by the Company Co-Founder J. Willard Marriott, if an associate receives a thank you note from a customer on excellent service.
4. Pepsi Co Asia, Middle East & Africa www.pepsico.com
What makes them great: Employees benefit during welcoming from an assigned “functional onboarding coach” and a “culture coach.” These two mentors help the new employee adjust to the company and its business culture.
5. THE One www.theone.com
What makes them great: At THE One, employees are invited to take part in community involvement efforts. By 2020 it hopes to support 99 villages.
6. Omni www.omnicommediagroup.com
What makes them great: The Circle of Excellence is the forum for thinking “outside the box”. It is championed by a senior and provides a confidential forum in which to brainstorm solutions to challenges in business, personal and family life for themselves and on behalf of their colleagues. Participants are asked to share their commitment to maintaining a life-long focus on progress toward their long and short-term goals.
7. Merck UAE www.merck.de
What makes them great: Merck developed an “Employee Council” where every 15 employees elect one member to be their voice to senior managers. The employee council meets directly with the managing director of the organisation, the HR director and the VP of the region. In this meeting, all issues are discussed openly and there are no barriers to topics. Direct feedback is given to the employee council who transfer the message back and answer all queries of their respective teams.
8. Bayt.com www.bayt.com
What makes them great: Bayt works hard at creating an employee-centric culture. In developing employees, for example, it conducts a daily training. These 30-40 minutes training sessions are called STARS training and the content is prepared by a bayt head and the content is shared across the offices each day.
9. Dulsco LLC www.dulsco.com
What makes them great: Dulsco actively listens to employees. Its open door and ‘open office’ model facilitates two-way communication, especially down-up, and it also has suggestion boxes across every location/department to encourage suggestions through awards and recognition.
10 EMC http://middle-east.emc.com/
What makes them great: EMC works hard to provide a caring culture, going beyond what is required. For example, it grants paternity leave, as well as marriage leave, and compassionate leave, even though it is not required to do so by labour law. And it grants public holidays in excess of government announcements.